# October 16, 2023

## 🎉ISO 9001 Certification Unlocked!

<figure><img src="/files/RwgjQpgeasa603no93D5" alt="" width="256"><figcaption></figcaption></figure>

On October 6, 2023, **e-gluecloud Corp.** has obtained the **ISO 9001 certification for&#x20;**<mark style="color:blue;">**international quality management system**</mark>.

**ISO 9001** is an **international standart** for **quality management systems** established by the International Organization for Standardization (ISO). Obtaining ISO 9001 certification is **part of our efforts to provide our users with better quality service and products**.

One of our primary objectives is to enhance customer satisfaction. To achieve this, we are striving to deliver higher-quality products and services, ultimately **raising customer satisfaction**. Furthermore, we are **reinforcing our quality management processes** and working to continuously **improve product and service quality** based on standard procedures and criteria.

Additionally, we aim to **optimize our business processes and operations** to enhance business efficiency, reduce costs, and strengthen our competitiveness. We will also maintain stability in the business environment and continue to comply with regulations by strictly adhering to international standards.

By **obtaining ISO 9001 certification**, we are commited to making our vision a reality and advancing toward a brighter future with our customers, partners, and our dedicated team. We will keep pushing forward in our ongoing journey, sharing our ambitions and goals with all of you.&#x20;


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