# 🍁November 21, 2025

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## **2025 November Product Update**

We appreciate your continued support and use of totle.\
We're pleased to share a summary of our latest updates designed to enhance your experience.

### ✅ New Outlook Read Receipt Issue Resolved

We've fixed the issue preventing read receipts from working properly in New Outlook (OWA). This feature now operates reliably across all Outlook environments.

### 📝 Memo Feature Availability Update

Following recent changes to Microsoft's add-in policies, we must adjust the availability of our Memo feature in certain environments.

* **Service Discontinued** : New Outlook and Outlook Web Access (OWA)
* **Service Maintained** : Classic Outlook (Desktop Version)
* **Important Note** : Rest assured, all your existing memo data is safely secured. We are actively exploring alternative solutions for New Outlook users and will announce a replacement as soon as it is ready.

### ⚡ Server Stability and Performance Optimization

* **Upgrade**: We have completed comprehensive server infrastructure upgrades to optimize performance and proactively prevent potential errors.
* **Benefit**: Experience a faster and more stable totle service.

***

### 💬 Inquiries and Support

If you have any questions, suggestions, or require assistance with the service, please feel free to contact the **totle Customer Support Team** at any time. Your feedback is highly valued.

**Thank you,**\
**totle Team**


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